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Copyright Material - Fluidify Limited



Frequently Asked Questions

Why Fluidify E-Juices

Our E-Juices are Made with Top Grade Industry Ingredients

Fluidify E-Juices are made with the Cleanest Tasting Nicotine in the World! Made by Pharmacists in USA

Our juices will Not give you Harsh Throat Hits or leave you with soar throat.

Our E-Juices are Unique in Taste, Unlike any other e-juice in the market

Besides that, a shelf-life of a product can make a Huge difference. Do you know that many online e-liquid sellers are buying in bulk at bulk prices, liquids that are sold as clearance stocks from US and other countries? A fresh e-juice, made using top pharmaceutical grade Nicotine from pharmacists in USA, is not only more potent but also a healthy way to vaping.

We are not just boasting about ourselves. Customers that were vaping 11mg and higher e-liquids have come down to 6mg or less e-liquids since they switched to Fluidify E-Juices.

We make our juices in small batches to give fresh juices everytime

Fluidify E-Juices are Premium Grade - Crafted With Love & Care

OUR VEGETABLE GLYCERIN IS ORGANIC AND NOT DERIVED FROM PALM OIL

A good e-liqid will not only make you satisfied, but also keep your deivce happy. You get longer Coil Life when using premium e-liquids

We are selling Premium E-Juices, Made right here in New Zealand, at really low prices

Ingredients and Sources of Ingredients

Fluidify E-Juice Ingredients and Sources of Ingredients

  • Nicotine

    Fluidify E-Juices are made with Imported Nicotine Manufactured by Pharmacists in USA

    Each lot of Nicotine manufactured in their laboratories is analyzed by GC/MS (Gas Chromatography Tandem Mass Spectromery - A lab technique utilizing an equipment to analyze an unknown for chemical content). This ensures that only the desired chemical ingredients are present, with no unwanted contaminants or degradation products. No oxides, no beta-carbolines, no nitrosamines. Their piece of equipment is currently being validated for wider use in the testing of final e-liquid solutions as well. An ISO 17025 application for this is pending.

    Their Laboratory is constructed with ISO 100,000 and ISO 10,000. SOPs (Standard Operating Procedures) and QC (Quality Control) measures in place to ensure highest standards in quality.

    Our supplier of Nicotine also prides themselves in being a licensed handler of pure nicotine substrate. An authority mandated by the U.S. Department of Homeland Security!

    Our Nicotine is manufactured by trained Chemists, using only USP-validated ingredients, and with utmost attention to QC and details.

    * 0mg E-Juices Contain NO Nicotine

  • Flavourings

    Unlike any other place in the world, UK has taken the initiative in forming some of the strictest regulations for e-cigarettes in the world.

    Under the Tobacco and Related Products Regulations 2016 all e-cigarette products must be notified by the manufacturers to the UK Medicines and Healthcare products Regulatory Agency (MHRA), with detailed information including the listing of all ingredients.

    We at Fluidify take pride in saying that all the Flavourings used for making our E-Juices are being imported from UK, and are manufactured in UK.

    No Food Colouring is further added to the flavourings or juices, other than what is coming with our UK manufatured flavourings.

  • Vegetable Glycerin and Propylene Glycol

    We accquire our VG and PG locally from New Zealand. Our supplier is well establised withing the industry selling High Quality BP Grade VG and PG.

* Solvent Base of Ingredients

We use Nicotine with either a VG or a PG base.
All flavouring come in a PG base, while some flavourings may have some water content used as a base.

What's MAX VG

MAX VG means the Maximum Possible VG content in a particular e-juice recipe


Higher VG Means Bigger and Thicker Clouds

High VG e-juices are suitable for Sub-Ohm devices

Companies that Claim 100% VG E-Juices
You should ask companies that claim 100% VG, about the base of their flavourings

Flavourings do not come in VG base, and so there can never be a 100% VG E-Juice


What is Sub-Ohm

Anything that is Under 1 Ohm is called Sub-Ohm


If you use traditional pen-style e-cigarettes (that are usually 2.1 Ohm or higher), then you probably need high PG e-juices.

In that case, please feel free to write to us with your custom requests.


What's Higher... 0.4 Ohms or 2.1 Ohms

Resistance is Measured in Units called OHMS


Low Resistance (Ohms) means Larger amount of current flow. Increasing the Resistance (Ohms) means your Atomizer receives Less Current...

Less Current means Less Performance, and Less Cloud production


Quitting Smoking?

On your path to Quit Smoking for good... ?


Tips on Juice Selections
We have selected certain juices that have helped other people when they were struggling to give up smoking
These juices are either mild or have tobacco flavours, and have worked for other ex-smokers
Here is a Link to Our Suggestions (opens in new tab)

Tips on Devices
Do you really want to do it all at one go... Learn all about about Vaping and Quit Smoking at the same time? If you want to keep your focus on giving up smoking, then get yourself a Starter Kit. They are called Starter Kits for a reason.
Want to have a look at our Starter Kits... (opens in new tab)

Mouth-To-Lung V/s Straight-To-Lung
Cigarette Smokers, when compared to Vapers, are used to taking Mouth-To-Lung Inhales. To have a similar experience, we suggest using slimmer Drip Tips (If you don't know what's a drip-tip, these are the mouthpieces that are on top of the device)
Have a look at our Drip-Tips (opens in new tab), and select the ones that are Not Wide-Bore for Mouth-To-Lung Inhales

So what's going to happen in 3 to 4 Weeks of Vaping
1. You will be wanting a better device that creates reasonable amount of Vapour
   Solution - Buy a decent Starter Kit to start with, or upgrade to Mod Kit in next few weeks
2. You will be inhaling Straight-To-Lung wihout realising when it happened
   Switch to a Wide-Bore Drip Tip, and you'll love the difference

*** We personally wish you All The Best for a Smoke-Free life ***

When to Change Your Coil

How often should you change your coil


Burnt Taste...
Once your coil starts giving a burnt taste means it's time to change your coil

Losing Performance
You will realise that the performace of your device and the production of vapour will start to deplete as the coil starts to wear out

Coil looks good...
If your coil looks good and the cotton looks really clean, does not mean that the coil is in great condition. The real wearing of the coil happens on the inside of the coil, where all the wires are and all the vaporising is happening...

Losing Taste, Changing Juices
Changing too many juices will lead to loss in flavour of the juice you vape. This happens due to the caramalisation of flavours and juices on the wires inside of your coil. If you are not getting the taste you expect from your juice, it's time to change your coil.


Dry Hits

Dry hits are worst... This is when you get a really hot dry inhale that goes and htis your throat. This happens either when your tank is empty and you didn't realise it, or when your coil is not soaking enough juices into the cotton... Sometimes even one dry hit leads to burning the wick and ruining the coil. Either ways, your health is more important and you should try and discard the coil that gave you a dry hit or do a re-assembly of your build.

Priming Your Coil

It's the Prime Time...

Priming you coil involves manually juicing the cotton in your coil, before you fix the coil and assemble your coil. Once you fix the coil and assemble the tank, it usually gets sealed and air packed to avoid any leaking. This prevents the air inside the cotton of a new coil from escaping and soaking the juice. It's best to juice the coil before fixing the coil to the tank and then assemble the coil and the tank.


You can fix the coil to the base and then prime the coil, or you could hold the coil with a tissue while priming to avoid getting nicotine based juice on your hands, skin or eyes...

Priming Your Coil
Shipping

All New Zealand orders over $50.00 get FREE Nation-Wide Shipping

updated - 14 September 2019

We try to ship order made before 1pm on the same working day. We try our best to make a fast same day dispatch.

We ship on the confirmation of payment, and when all goods are in stock. This happends usually the same day for order made before 1pm.

If you choose shipping method for a non-signature required method, Fluidify Limited cannot be held responsible for non-delivery of items. You will have to resolve this yourself with the courier company involved. You supply us with the delivery address and/or any additional details, and we can only ship your items to your supplied details as provided.

We reserve the rights to alter shipping methods if required. For example, if a wrong method is selected, or the given address can only be served with a signature required service.

Public Holidays or other seasonal peak times may effect delivery times.

We try to provide tracking information for all shipments. Tracking information can be found on the Order Details Page, which is usually available after we ship the items and your Order Status is Completed

Tracking Information
Profile  Order History  Order Details
(Tracking Info Available after Items are Shipped)

For any other Shipping Related Enquiries - Contact Fluidify Limited at admin@fluidify.co.nz

International - Currently ship Only to New Zealand and Australia. We hope to add shipping to more countries in near future. Kindly come back and check.

Australia Imports - We ship the items to the address provided by you at the Checkout. We assume that you know the laws for importing nicotine e-liquids and related products that are relevant to your State. The buyer must take responsibility for any Customs related prohibitions, laws and rules. We will not be able to issue any refunds for goods confiscated as prohibited items by the Customs in Australia. There are no refunds for lost Untracked Parcel Post items.



Nicotine E-Liquid to Australia

IMPORT Nicotine E-Liquid to Australia

We know, it is prohibited to sell nicotine e-liquid in different States in Australia, but it is legal to import Nicotine for personal use from overseas.

It is important to be assured that you are not only getting BEST ingredients, like top grade Vegetable Glycerin, but also the best Nicotine in the World. Our e-juices are made using the Cleanest Tasting Nicotine in the World! Our juices will Not give you Harsh Throat Hits or leave you with soar throat.

Besides that, a shelf-life of a product can make a Huge difference. Many online e-liquid sellers are buying in bulk at bulk prices, liquids that are sold as clearance stocks from US and other countries. A fresh e-juice, made using top pharmaceutical grade Nicotine from pharmacists in USA, is not only more potent but also a healthy way to vaping. What potency really means is that a 9mg Nicotine e-liquid will give you the hit of an 18mg e-liquid if it is potent and from the right source. We are not just boasting that about ourselves. This is what our customers have told us. Customers that were vaping 11mg and higher e-liquids have come down to 6mg e-liquids since they switched to Fluidify E-Juices. We are selling Premium E-Juices, Made right here in New Zealand, at really low prices.

But that's not all...

We have more to offer to our beloved Australian Customers...

Feel free to make any Requests you may have

Disclaimer ...

We ship the items to the address provided by you at the Checkout. We assume that you know the laws for importing nicotine e-liquids and related products that are relevant to your State. The buyer must take responsibility for any Customs related prohibitions, laws and rules. We will not be able to issue any refunds for goods confiscated as prohibited items by the Customs in Australia. There are no refunds for lost Untracked Parcel Post items.



Returns

Our Returns Policy lasts 30 days

If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Due to the nature of these devices we do not accept 'change of mind' returns of any products. Please choose carefully before completing your order.

To complete your return, we require a receipt or proof of purchase (your web Order Number).

Please do not send your purchase back to the manufacturer.

No Returns On E-Liquids

All E-Liquids are exempt from being returned. Please read our Terms of Service for further clarifications on our policies on e-liquids.

Damage During Postage

Contact us within 24 hours with pictures of the damaged item showing the condition in which the package was received.

When we post your item, it is checked externally to make sure there is no obvious damage to the packaging. If an item arrives with dents, rips, or water damage, it is likely that it was damaged during shipping/postage. This is rare, and the best course of action is to get in touch with us on our email at admin@fluidify.co.nz.

You must take detailed pictures of the item and packaging and email them to us within 24 hours of receiving of your item.

Manufacturer Faults

If an item is faulty when it arrives, it may be defective and covered under Manufacturer warranty. In that case, you must first contact us at admin@fluidify.co.nz and ship the item back to us so we can either repair or replace it. Once the repairs are done, we will ship the item back and reimburse you for the cost of shipping the defective item to us.

We cover items for 30 days from the date of purchase. You will also need to provide your proof of purchase (order number).

Some examples of Manufacturer Faults are: Item won't turn on, item isn't what was advertised on the packaging, item is performing poorly, item is unsafe.

Please note that this does not apply if the item has been damaged by you or by the way you operated the device. In such an event, we will not be able to provide any refunds or repairs, and you might have to pay any shipping or any other applicable charges.

Refunds (if applicable)

Once your return is received and inspected, we will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.



Terms of Service

Sales of E-Liquids and E-liquid related products are Strictly Limited to members over the age of 18

OVERVIEW

This website is operated by Fluidify Limited (located and operated in New Zealand)
Company Number: 6504414
NZBN: 9429046415226 (New Zealand Business Number)

Throughout the site, the terms “we”, “us” and “our” refer to Fluidify Limited. Fluidify Limited offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store provides an independent online e-commerce platform that allows us to sell our products and services to you.

Your data is stored on a secured data storage which has its databases on a secure server behind a firewall.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence.

Goods from this site may only be purchased by persons 18 years old and over. If we discover that the you are not legally entitled to order certain goods or services, we shall be entitled to cancel the order immediately, without notice.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You should not conduct any fraudulent activity or have more than one Member Account at any time.

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Time of payment for products and/or services shall be made clear to you beforehand. If no time is stated then payment shall be due immediately after placing the order, or due on the delivery of the goods.

We reserve the right to implement any surcharge for alterations to product specifications after the order has been placed.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Returns Policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - NO WARRANTY ON E LIQUID

Due to the consumable and health nature of these products and the inability to reuse or resell once they have left our facility, returns or refunds are not allowed for any type of e-liquid ordered. We accept no returns for any liquids at any point of time. The flavour and taste is subjective, if you are unsure please purchase smaller sizes at first.

SECTION 7 – HEALTH WARNINGS (CONSULT YOUR OWN HEALTH CARE PROFESSIONAL)

E-liquids contain Nicotine which is highly toxic and very addictive. Keep away from children and pets. Do not drink, swallow or put e-juices on your tongue. May cause irritation when in contact with skin. In case of contact with your eyes, rinse immediately with plenty of water. If irritation continues, seek medical advice. Always wash your hands after handling e-juice. Do not use if you are pregnant, nursing, with risk of heart disease or high blood pressure. We do not hold any responsibility, whatsoever, for abuse or misuse of e-liquids/e-juices.

These juices or devices are not intended to diagnose, treat, cure or prevent any diseases, medical conditions or addictions. We are not a pharmaceutical company and we do not produce medical products to cure your smoking addiction. These liquids are only intended to be used with your electronic cigarettes and vaporizers.

Please consider consulting your own health care professional before use and consult immediately should you experience any health concerns whilst using these types of devices or e-juices.

We make no claims to any devices safety and accept no responsibility as such.

By purchasing these products, you agree to use these products at your own discretion and that there may be some risk for the user. Just like a smoker, you must weigh up these risks and make your own informed decisions.

SECTION 8 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 9 – INCORRECT ORDERS

We are not responsible for orders that are placed incorrectly. We reserve the right to refuse returns or exchanges of products on orders that were filled and shipped correctly. If you have questions or are unsure regarding a product or its function or compatibility, please contact us before placing your order. If you received an incorrect item in your order, provide a photo of the incorrect item you received and e-mail it to admin@fluidify.co.nz. Once we review the proof, we will contact you and send you the correct item.

SECTION 10 – DAMAGED UPON ARRIVAL

If you receive an item that has been damaged upon arrival, please send a photo to admin@fluidify.co.nz, so a Customer Service Representative may review the case and contact you with a resolution. We must have visual proof of the damage before we can offer a resolution.

SECTION 11 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. The third-party tools implemented on our site include Payment Gateways integrated at our Checkout systems.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of third-party tools.

Any use by you of third-party tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 12 - THIRD-PARTY LINKS

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.

SECTION 13 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 14 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. Please follow the link to view our Privacy Policy

SECTION 15 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 16 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 17 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Fluidify Limited, our director(s), officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Fluidify Limited and our parent, subsidiaries, affiliates, partners, officers, director(s), agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 19 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 21 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 22 – DISPUTE RESOLUTION

Fluidify will endeavour to resolve any dispute between the Member and itself without the need for Court proceedings. Any such attempt is without legal prejudice.

SECTION 23 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of New Zealand.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to Fluidify Limited at admin@fluidify.co.nz.



Privacy Policy

This Privacy Policy governs the manner in which Fluidify Limited collects, uses, maintains and discloses information collected from users of the http://www.fluidify.co.nz website. This privacy policy applies to this site and all products and services offered by Fluidify Limited.

If you haven’t correctly provided your information to us we may not be able to deliver the goods and services to you properly, or provide you with a refund if we’ve decided to refund any money to you. We reserve the right to cancel your order if you supply us with incorrect information.

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Newsletter Marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at Fluidify Limited by emailing at admin@fluidify.co.nz

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – E-COMMERCE

Our store provides an independent online e-commerce platform that allows us to sell our products and services to you.

Your data is stored on a secured data storage which has its databases on a secure server behind a firewall.

Payment

If you choose Payment Gateway to complete your purchase, then the Payment Gateway stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct Payment Gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by its service providers.

For more insight, you may also want to read our Terms of Service.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as Payment Gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies, so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in New Zealand and your transaction is processed by a Payment Gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

COOKIES

Cookies are used to enhance user experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

The most important cookie that gives you access to the site is given below.

is_legal – The Cookie stores the value of ‘yes’. This cookie is stored on your browser when you click on Yes and accept that you are 18 years or older in age. You are not permitted to enter the site without accepting this cookie. The cookies expires every 24 hours for enhanced protection from minors accidently accessing the site.

You can change the settings on your browser so that you will not receive any cookies. However, if you choose to do this you may not be able to make a purchase or use other functions on our website.

SECTION 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence. Goods from this site may only be purchased by persons 18 years old and over. If we discover that the you are not legally entitled to order certain goods or services, we shall be entitled to cancel the order immediately, without notice.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. Please check the website regularly for changes to this policy.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Under the Privacy Act 1993 you have rights to access and correct the personal information you provide to us.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact the Administrator of Fluidify Limited at admin@fluidify.co.nz.



Copyright Notice

Software, Web Design, Applications and Content Copyrights held by Fluidify Limited

The website design, coding, content and programming, including that of the control/Administration Site designed for www.fluidify.co.nz is an Intellectual Property of Fluidify Limited, and is considered as a Protected Asset of the Company. The ownership and royalty arrangements of the same are held by Fluidify Limtied. Fluidify Limited claims automatic rights of these as enforced by the governing Copyright Laws within New Zealand. Any theft of these protected applications and Intellectual Properties are illegal and Strictly Prohibited.